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Join Scan2Owners for secure vehicle identity.

Master Terms & Conditions

LAST UPDATED: October 2026 | JURISDICTION: INDIA | BINDING LEGAL AGREEMENT

Welcome to Scan2Owners ("S2O", "Company", "We", "Us", or "Our"). By accessing, registering, or utilizing our physical QR Tags ("Products") and digital infrastructure including the S2O Security Wallet and Masked Calling features ("Services"), you ("User", "Customer") explicitly enter into a legally binding contract subject to the comprehensive provisions elucidated below. Failure to agree to these terms comprehensively prohibits your usage of the S2O ecosystem.

1. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

1.1 Surface, Paint & Glass Damage Waiver: The S2O Smart Tag is a physical sticker designed utilizing industrial adhesives intended for exterior automotive application (e.g., windshields, body panels). The User acknowledges that the application, maintenance, and eventual removal of the Tag is conducted entirely at the User's sole discretion and risk. Under no circumstances shall Scan2Owners, its directors, employees, or affiliates be held liable, financially or otherwise, for any aesthetic or structural damage incurred to the vehicle. This includes, but is not limited to: adhesive residue, peeling of vehicular paint, scratching of automotive glass, destruction or degradation of sun-control films/tints, or any secondary damage resulting from environmental wear and tear on the Tag.

1.2 No Emergency Utility Guarantee: The platform serves strictly as a secondary notification routing system. S2O is unequivocally NOT an emergency response service. We expressly disclaim any liability for failure to notify the owner in critical situations including theft, vandalism, towing, fire, or medical emergencies. Users must rely exclusively on designated state emergency services (Police, Fire, Ambulance) for such occurrences.

1.3 Telecom & Third-Party Dependency: Our proprietary 'Masked Calling' functionality is fundamentally reliant upon third-party telecommunication APIs and cellular network providers. We do not warrant uninterrupted, error-free, or instantaneously responsive service. Network outages, server latency, API throttling, or suspension of third-party telecom services shall not constitute a breach of service by S2O.

2. FINANCIAL TRANSACTIONS, WALLET MECHANICS & NO-REFUND POLICY

2.1 Absolute Forfeiture of Refund Rights for Digital Goods: Capital infused into the "S2O Security Wallet" or remitted for "VIP/PRO Subscription Tiers" represents the immediate consumption of digital server allocations and routing licenses. Consequently, all such monetary additions are strictly, absolutely, and irrevocably NON-REFUNDABLE.

2.2 Chargeback & Dispute Waiver: By assenting to this agreement, the User explicitly waives their right to initiate chargebacks, claims, or disputes through their issuing bank, credit card network, or payment gateway (e.g., Razorpay) for digital wallet recharges and VIP upgrades. Any attempt to artificially reclaim funds via fraudulent chargeback will result in immediate algorithmic termination of the User's account and potential legal recuperation proceedings for associated banking penalty fees.

2.3 Closed-Loop System Limitations: The S2O Security Wallet is a strictly closed-loop, non-interest-bearing utility ledger. It is explicitly not recognized as a banking instrument or prepaid payment instrument (PPI) subject to withdrawal. Funds cannot be encashed, transferred to a bank, routed to a third-party wallet, or transferred between intra-platform User accounts.

2.4 Physical Product Replacements: Requests for replacement of physical QR tags will only be entertained if the product is demonstrably mutilated, torn, or technologically un-scannable immediately upon receipt. The User is mandated to provide continuous, unedited unboxing video evidence to customer support within a strict 72-hour window post-delivery. Claims lacking unboxing footage will be summarily dismissed.

3. INDEMNIFICATION AND USER CONDUCT

3.1 You agree to defend, indemnify, and hold harmless Scan2Owners from any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website/Product.

3.2 S2O does not moderate, monitor, or control the verbal or textual communications initiated by third parties scanning your QR tag. S2O assumes zero liability for harassment, threats, obscene language, or misinformation transmitted by anonymous scanners through our routing network.

4. DATA PRIVACY AND PROCESSING AGREEMENT

4.1 To facilitate secure masked communications, S2O collects and temporarily processes Personally Identifiable Information (PII) including Name, Mobile Number, Email Address, and Vehicle Identifiers.

4.2 S2O pledges not to engage in the unilateral sale, commercial rental, or unauthorized dissemination of User mobile numbers to external marketing agencies. Data is exclusively shared with certified telecommunication routing partners solely for the execution of the cryptographic Masked Call infrastructure.

4.3 By utilizing the platform, the User consents to the transmission of automated transactional alerts via SMS, Email, or WhatsApp pertaining to wallet balance depletion (e.g., below the functional threshold of ₹5), subscription renewals, or critical security updates.

5. FORCE MAJEURE & SEVERABILITY

5.1 S2O shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond S2O’s reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation (including "line-noise" interference), acts of God, natural disasters, or governmental mandates.

5.2 If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force, effect, and enforceability.